Job Opportunity : ICT Assistant
ICT Assistant Cameroon Bamenda
General Responsibilities
1. Works in accordance with NRC policies, tools, manuals and guidelines in line with the overall ICT strategy;
2. Assists in the implementation of the ICT function in accordance with the action plan;
3. Writes progress reports on the ICT activities for which he or she is responsible at the request of the supervisor;
4. Ensures the correct archiving of documents;
5. Participates in guidance on the purchase of ICT equipment;
Specific responsibilities
1. Provides basic assistance, information, training of users on current ICT procedures and rules;
2. Is responsible for the management of applications, networks, deployment of IT equipment, management of ICT assets;
3. Ensures that security systems, data storage and backups on OneDrive are configured and maintained;
4. Ensures equipment and peripherals are configured;
5. Ensures the protection as well as the preventive and curative maintenance of the equipment, in terms of risks related to electricity, heat, water, dust and viruses;
6. Ensures the management of email addresses and ICT equipment assigned to users in collaboration with the HR department;
7. Ensures the good connectivity of each office in relation to ISP providers and users;
8. Responsible for the validation of ICT and communication equipment purchases;
9. Is responsible for the installation and tracking of ICT equipment (Computers, Smartphone,…);
10. Numbering and registration of Assets in AGRESSO;
11. Ensures the reporting of ICT activities and current ICT reports.
Generic professional competencies:
· Experience from working as a ICT Assistant in a humanitarian/recovery context;
. Have an ICT diploma or equivalent recognized in Cameroon;
· Previous experience from working in complex and volatile contexts;
· Documented results related to the position’s responsibilities;
· Minimum 2 years’ experience in a similar position;
· Strong pedagogical and self-instructional skills required;
· Good mastery of the Cloud, O365, MS Office family, and CISCO equipment;
· Flexibility and punctuality required.
Context/ Specific skills, knowledge and experience:
· Strong ICT skills and experience of troubleshooting;
· Experience of providing base or facility support including overseeing maintenance, checking generators and vehicles;
· Attention to detail and proactive approach to problem solving;
· Excellent team working and communication skills;
· In-depth knowledge of the office package, network management, configuration and maintenance of ICT Equipment;
· Knowledge in programming, installation and maintenance of ICT equipment (Computers, Telephones,..);
· Proficiency in French and English (Oral and Written) are required.
We offer
Beginning: February 2021
Fix term Contract of one year
Duty Station: Bamenda with 30% of field travel
Salary and Benefits: According to NRC Cameroon Salary Grid
All applications must be submitted ONLINE at : https://ekum.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001|
COMMENT POSTULER
ONLINE at : https://ekum.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001
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