Jobs Opportunities : 07 Strategics information and Quality Improvement Specialists

Jobs Opportunities : 07 Strategics information and Quality Improvement Specialists

Jobs Opportunities : 07 Strategics information and Quality Improvement Specialists

Strategics information and Quality Improvement Specialists

Reports to: SI/CQI specialist team lead

Location: Center and East region

Number: 07


This position provides Direct Service Quality Imporvement, Monitoring and Evaluation support at 1 site and technical assitance to 2- 6 sites by ensuring the completed implementation of quality improvement and monitoring and evaluation activities at the assigned facilities. Assignments are specific and work is reviewed upon completion by the SI/QI specialist/team lead.

Specific duties
Monitoring and evaluation
  • Coordinate and oversee all program reporting activities at desginated facilities
  • Maintain functional recording, reporting and data use systems at designated facilities
  • Train and mentor data associates and data clerks to improve their capacity to collect and report patient level data consistently and on time
  • Ensure all program activities are quantitatively capture and reporting and linked to expected site performance
  • Ensure that all assessment and evaluations and quantifiable and adequate linked for program monitoring and improvement
  • Troubleshoot data quality issues in all facilities
  • Using the RADET (Reporting and Audit Determintaion tool) ensure quality of data in paperbased and Electronic systems and present for clinical descision making
  • Coordinate weekly, monthly and quarterly performance dashboard review and program reporting activities in the region
  • Implement program performance metrics and program data collection strategies and tools in supported sites within the region
  • Build capacity of district and regional health delegate health information management personnel
  • Support the process of institutionalizing Data Demand and Information Use for all mentorship teams and supported facilities in the region
  • Conduct monthly mini DQA at sites
  • Quality Improvement
  • Coordinate and oversee all quality improvement activities at desginated facilities
  • Develop functional site CQI Teams in all designated facilities
  • Train and mentor site multi-disciplinary teams to adopt CQI principles in delivery of comprehensive HIV services
  • Lead the implementation of weekly improvement process for targeted weekly monitoring and monthly achievements
  • Act as a content expert within the mentorship team in development of remediation interventions following SIMS and other site performance assessment exercises
  • Complete the Facility Quality assessment to demonstrate how much of processes and standards have been institutionalized at the sites and serve as a SIMS readiness assessment
  • Determine needs assessment for quality improvement and oversee its implementation
  • Guide sites and mentorship teams to develop Performance Dashboard Reviews and use patient level data/information to inform key clinical and management decisions
  • Support benchmarking and implementation of best practices between different sites
  • Support adoption, spread and implementation of CQI Guidelines developed at the national level within designated facilities to ensure consistency in clinical standards in order to minimize clinical care variations
  • Develop Collaborative learning and quality of care improvement networks in the region and district for the sharing of lessons learnt and evaluation results.
  • Contributes to a team effort and accomplishes related results as required.
  • Maintains confidential information
  • Perform other job-related duties as assigned.
Personal/Profesional skills
  • Master degree in the field related to Public Health and Epidemiology, or any of the sciences or social sciences
  • Atleast 1 year experience in PEPFAR Quality Imporvement, Monitoring and Evaluation
  • Has expereince using an Electronic data management systems (DAMA, EMR, etc)
  • Is an intermediate to expert user of spreadheets and data analysis packages (Excel, Access, Epi Info etc)
  • Has expereince in data analysis and use
  • Ability to transfer knowledge to diverse audiences through training, mentoring and other formal and non-formal methods
  • Sound report writing, interpersonal and facilitation skills
  • Be able to meet deadlines in a multiple tasking environments
  • Ability to work effectively under pressure and to organize and prioritize competing activities
  • Ability to work effectively in a team-oriented environement
  • Flexibility, patience, dedication, creativity and willingness to learn
  • Communicate efficiently and effectively both verbally and in writing.
  • Follow instructions furnished in verbal or written format.
  • Must be fluent in French and working knowledge of English
Performance Evaluation
Results-Based Objectives
Activities /Specific objectives
Expected results
Maintain excellency site status by providing direct service delivery support at assigned site  
Provide CQI/M&E Direct service delivery support  
A minmum of 3 days spend at DSD site per week
Mentor support and supervisor data assocaites and data clerks at assigned sites
100% of supervisess have the demonsytarted capacity to deliver each assigned task
Weekly and monthly reports are completed in a timely manner
100% timely weekly (Saturaday) and monthly reports  
Paperbased and electronic tools are available, in use, completed and upate to date
100% complete tools availability documentation and data completeness
Electronic systems data systems are 100% up to date and issue log maintain
Data review and use practices are done and documented
100% of sites are doing structured monthly data review meeting with UPEC managemnet and facility stakeholder
100% of sites are having daily/weekly data review session for report submission
Data quality assessments are conducted to ensure data triangulation, completeness and coherence is achieved 
95% Concurence rates in DQAs quarterly
Ensure implementation, and value of quality Improvement activities in all the site
Ensure functional QIT with documented bimonthly meetings 
100% meeting minutes
Sites have an annual QM plan that is maintained
Updated QM plan
Perfromance measures are collected and reviewed inline with QM plan
Results of biannual Performance measures
CQI projects are initated and completed
Report of and results of CQI projects
Facility Quality assessment is completed for all assigned sites with a progressive demonstrated  imporvement in the implementation of processes and standards institutionalization for SIMS readiness
Correctives actions after SIMS are followed-up until completion with the person responsible
Action tracker maintained for imporvement to SIMS readiness status

This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.

Instructions for Submitting Applications:
  • All applications should be submitted electronically to
  • Applications should include 3 references that are familiar with applicant’s work experience preferably in the last 2-5 years. References should include contact information including daytime phone and e-mail address.
  • All applications should include a cover letter that details one’s suitability for the job highlighting key functional areas, expected qualifications and experiences.
  • Candidates should attach a 3-page CV/Resume that highlights one’s key achievements in areas relevant to the job
  • Job related stated qualifications and experience are the basic minimum requirements that each applicant must meet to be considered for interviewing.
  • All applicants should include daytime phone contact information.
  • Deadline for application is Friday, 12 June 2020, 5 PM Cameroon Time. Applications received after the deadline will not be considered.
  • Georgetown University Center for Global Health Practice and Impact through its local entity Georgetown Global Health Cameroon is an equal opportunity employer and encourages all qualified persons to apply regardless of gender, ethnicity or any other status variable.| (c)


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