Customer Operations Manager

Africa - Import/Export Coordinator

Africa - Import/Export Coordinator

Ref : 556723 | 10 déc. 2019

Date limite de candidature : 09 mars 2020

18 Eglin Road, Johannesburg, Afrique du Sud - Afrique du Sud

Votre rôle

  • Coordinate import operations of OBS entities in the Region
  • Check import documentation prior to import customs clearance
  • Determine accurate HS code of the goods to be imported with the support of C&T classification tool
  • Provide customs clearance instructions to customs brokers
  • Ensure consistency of Incoterms used
  • Works with applicable divisions and departments, external brokers, agents and attorneys to resolve internal compliance issues. Resolve clearance issues as required.
  • Maintain import log tracking
  • Audit Import customs declarations and related broker invoices, reconcile errors, and log in tracking database and maintain customs correction log.
  • Ensure Import records are maintained per local regulation
  • Coordinate with finance to identify all purchase to non-domestic suppliers and ensure import declaration is available for all non-domestics purchases.
  • If any gap identified, investigate with sourcing, supply chain, finance and vendors and determine the remedial actions to fix the issue
  • Provide assistance to internal business groups relating to import issues that may arise
  • Document import procedures in coordination with the Global Import specialist

Votre profil

  • Must demonstrate ability to organize and lead to accomplish the functional
  • Strong communication skills - both written and spoken
  • Applies advanced skills to resolve complex problems independently.
  • Works independently within established procedures; may receive general guidance on new assignments
  • A strong attention to details
  • Must be fluent in English , Fluency in country language

Le plus de l'offre


  • Bachelor’s degree or equivalent in International Relations
  • Experience
  • Two or more years’ experience in a position with similar and transferable skills, duties, tasks and responsibilities. 
  • Solid understanding of Import compliance rules and regulation
  • Basic knowledge of Harmonized System and product classification experience


  • Customer Services & Operations
  • Orange Business Services manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business. Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business.



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